Frequently Asked Questions


How soon will my order be mailed?

When will my necklace be delivered?

Do you ship internationally?

My earrings arrived damaged. Now what?

I want to send something to my sister's address? Is that possible?

My tracking number hasn't been updated. Where's my stuff?

Purchases and Returns

Can I add a gift card or message to my order?

What is Google Pay? Is it safe?

How do I return something I bought at PaperHeartDaily?

I saw a PaperHeartDaily keychain on Pinterest but it's not listed here. Where can I find it?

Can I get a discount?

Product Care and Details

Are the necklaces waterproof?

The silver won't turn my ears green, will it?

Are the earrings hypo-allergenic?

Would you say this necklace is "gift-giving quality"?

Are the typed quotes archival quality?

Custom Orders and Wholesale

I love your necklaces! Can you make one with my own quote?

What if I want something else typed, like my wedding vows?

Do you offer wholesale?

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